Refund policy
Return & Refund Policy
At NUTZO TRADERS, we are committed to delivering premium-quality dry fruits and nuts to our customers. Your satisfaction is our priority.
1. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. Share clear photos or videos of the product and packaging for verification.
2. Return Eligibility
Due to the nature of our food products, returns are generally not accepted once the package has been opened or used. Exceptions may apply to products that arrive damaged, defective, or incorrect, subject to verification.
3. Refund Policy
Once your complaint is reviewed and approved, we may offer a replacement or refund, depending on the issue and product availability.
Approved refunds will be processed to your original payment method or through another agreed method. Processing time may vary depending on your payment provider.
4. Non-Returnable Products
Opened, used, or damaged products due to improper storage or handling after delivery are generally not eligible for return or refund.
5. Contact Us
For return or refund-related queries, please contact our customer support team.
Brand: NUTZO TRADERS
Email: nutzosite@gmail.com
Phone : 7025208018
We value your trust and strive to provide you with the best shopping experience.